Frequently Asked Questions

1. How do I make a purchase on mallbolivia.shop?

Making a purchase on Shoppbolivia.com is easy and secure. Simply follow these steps:

a. Browse our store and select the products you want.

b. Add the products to your shopping cart.

c. Review your cart and proceed to checkout.

d. Complete your shipping information and choose the payment method.

e. We will confirm your order via WhatsApp, and that's it!

2. What payment methods are accepted?

We accept the following payment methods:

• Cash on delivery (Only available for Santa Cruz)

• Tigo Money

• Bank transfer or QR.

3. How can I track my order?

Once your order has been shipped, we will send you a photo of the fleet guide in which it was sent. or Trufi.

4. How long will it take for my order to arrive?

Delivery time for Santa Cruz de la Sierra standard shipping 6-12h, Departments 1-2 days by Fleet.

5. How can I return a product?

Consult our return policy in the corresponding section. If you need to return a product, follow the detailed instructions to ensure a smooth process.

6. Do you offer international shipping?

Yes, we do international shipping. Check the rates and delivery times on the payment page before confirming your order.

7. How can I contact customer service?

You can contact us via WhatsApp +59 161356522

8. Do you offer discount coupons?

Yes, we occasionally offer discount coupons. Stay tuned to our social media and newsletters to find out about the latest promotions.

10. What should I do if I have a problem with my order?

If you encounter any problem with your order, please contact us immediately. We are committed to resolving any issue quickly and efficiently.